Sustainability

Product Liability and Quality Assurance

Product Liability and Quality Assurance Management System

The Teijin Group Regulations for Group PL and Quality Assurance apply to all Teijin Group products and services and are the basis for our product liability and quality assurance activities. Based on these regulations, the Group Product Liability and Quality Assurance Subcommittee decide the basic policies and associated targets for all product liability and quality assurance issues of the Teijin Group, and reflect them in product liability and quality assurance activities conducted by business units. We have also created an original unit-based management system for product liability and quality assurance that is applied to the products of each business unit. This management system aims to enhance customer satisfaction, prevent product defects, and ensure appropriate responses in the event that defects occur. The system not only covers the scope of the ISO 9001 standards for quality management systems but also incorporates perspectives of product liability and quality assurance, such as response to customers and product safety.

Implementation of Product Liability and Quality Assurance Audits

Product liability and quality assurance activities are the responsibility of each designated unit. The Quality Assurance and Security Export Control Department, which oversees Groupwide quality, monitors these activities and verifies that product liability and quality assurance systems are being properly implemented. In FY2024, we conducted regular audits of seven business units and six directly managed companies to confirm operational status. Based on feedback from the audit results, we continue to improve our product liability and quality assurance framework and processes.

Certification Status of Quality Management System Standards
(ISO 9001, ISO 13485, IATF 16949, etc.)

As of January 1, 2025 (excluding Group companies that had left the Teijin Group as of June 16, 2025)

Japan (19 companies, 47 factories)

Teijin Matsuyama Polymer Factory 1, Conex Factory, Technora Factory, Resin [Matsuyama Production Division, Mihara Production Division], Mishima Business Site, Ibigawa Business Site, Composite Manufacture Department [Matsuyama], Teijin Composites Innovation Center, Implantable Medical Device Business Development Division
Teijin Frontier Functional fibers, Cords, Monofilament
Teijin Tedy
Unisel
Teijin Cordley Shimane
Teijin Frontier Knitting Komatsu, Kaga, Kushi, Shibayama
Frontier Tex
Kansai Shizai
Hiroshima Plastic
Teiyo
Kinkai Chemicals
Teijin Pharma Iwakuni Medical Factory, Home Medical Care Technical Service Center, Medical Quality Assurance Department
Teijin Medical Technologies
Teijin Engineering Osaka, Iwakuni, Matsuyama, Tokyo
Teijin Eco-Science Environmental Information Center, Hamura Technical Center, Ibaragi Technical Center, Matsuyama Technical Center, Construction Engineering Department
Teijin Logistics Osaka, Ehime, Tokuyama, Tokyo, Hokuriku, Tokai
Toho Chemical Engineering & Construction
Toho Machinery
Teijin Kosan

Overseas (26 companies, 34 factories)

China Nantong Teijin
N.I. Teijin Airbag Fabric (Nantong)
Nantong Teijin Automotive Fabrics Finishing (Nantong)
Teijin Chemicals Plastic Compounds (Shanghai)
Teijin Polycarbonate China
Teijin Medical Device (Shanghai)
J.H. Ziegler
South Korea Teijin Lielsort Korea
Thailand Teijin Polyester (Thailand)
Teijin (Thailand)
Teijin Cord (Thailand)
Thai Namsiri Intertex 2 factories
Teijin FRA Tire Cord (Thailand)
Teijin Corporation (Thailand) 2 factories
Vietnam Teijin Carbon Vietnam
U.S. Teijin Carbon America 2 factories
Renegade Materials Corporation
France Teijin Automotive Technologies France
Germany Teijin Carbon Europe 2 factories
J.H. Ziegler 2 factories
Teijin Automotive Technologies Germany
Hungary J.H.Ziegler
The Netherlands Teijin Aramid 3 factories
Spain Esteve Teijin Healthcare S.L.
Portugal Teijin Automotive Technologies Portugal 2 factories
Czech Republic Teijin Automotive Technologies Czech

Certification rate for the Teijin Group's major operation bases and factories*: 92%

  • *With 50 or more employees