Guided by our Purpose (the meaning of our existence), we will realize a "Healthy Planet" by creating value together with our customers through a Customer-Driven business approach, thereby achieving both the resolution of key social issues and the sustainable growth of our company.

• Materiality and KPIs

The Teijin Group conducts annual customer satisfaction surveys in specific business units. We remain committed to sincerely addressing the concerns of our customers and patients, while continuously enhancing our ability to propose solutions that meet increasingly sophisticated needs.